Frequently Asked Questions

QuestionWhat is iSupportCause?
Answer
: iSupportCause is a Cause-based platform, where you can start your own campaigns to support a cause, raise awareness or promote any event to trend it on social media.

 

QuestionHow iSupportCause Campaigns work?
Answer
: iSupportCause makes campaigns viral using social network within a community, for example if you create a campaign and share it, all your friends will see it and few of them will try, and their all friends will see and it can grow exponentially using social referral network. You can also see total number of supporters and comments by supporters on same campaign page.

 

QuestionWho should use iSupportCause campaigns?
Answer
: Non-profit organizations to raise awareness about any social cause and reach more potential volunteers or supporters, Corporate organizations for social awareness and digital branding activities, or any individuals or companies to spread awareness about any cause or promote any event and make it viral on social media.

 

QuestionHow to make Campaigns Viral?
Answer: 
Once you create a campaign, a dedicated page and url will be created for that campaign immediately. You can share it on your social media channels and pages, once few users support the campaign; their friends will see it and few of them will try, and again their all friends will see and it can grow exponentially using social referral network.

 

QuestionHow to create a campaign?
Answer
: 1. Go to isupportcause.com => 2. Click on Create a Campaign => Enter Campaign Name, Campaign Description, Select Category (e.g Cause, Awareness, Animal Rights etc), Add a square frame/overlay. You can also enable Hashtag if you want to show it on profile pictures of supporters (it’s optional)

 

QuestionWhat is overlay or frame and how to design it?
Answer: 
Overlay or Frame is a square image which will be overlapped with profile picture, It is recommended to keep the background color of frame/overlay as transparent, and put any design/content/logo or message on it’s footer or sides so it should not occupy full space of frame. Overlay or Frame should be in .png format.

 

QuestionWhat is transparency? or transparent overlay/frame?
Answer: 
Transparency is the visibility of frame over profile picture, if your overlay/frame is not transparent, then you can set this transparency value to 50% or 40% etc , so frame should not block the profile picture of person. For example if you upload a square Flag image with green color, then you should set transparency to 40% or 50% to make both flag and face of profile picture visible.
QuestionI created a campaign, but it is not showing my face or profile picture?
Answer
: Your frame is not with transparent background, then it will hide the picture, Kindly design a frame with transparent background, file type should be .png, or set the transparency to 50% to make it semi-transparent.

 

QuestionHow can i design frame? or who can design it?
Answer
: You can design a frame in any image editing application or software, You need to create a square frame (transparent), put any logo, icon or message you want to see on profile pictures of people. save the image as .png. Or you can consult with any graphics designer to make a creative frame for you.

 

QuestionWhat is Premium Campaign? How is it different from Free Campaign?
Answer
: Premium Campaign is customized campaign with additional branding and user-engagement features. If you are an organization and wants to add your organization’s banner on top of campaign page, logo of organization, manifesto/mission of campaign or organization, Remove the ads, disable Ads and iSupportCause’s Navigation Bar, Customize Color of Campaign as per your organization’s/campaign’s brand color, organization’s Facebook Page, Website to increase user-engagement and conversion.

 

Question: What if we need a custom solution for our organization’s campaigns with custom requirements?
Answer
: You can contact us on Facebook Page fb.com/SupportCause for any custom requirements.